Shipping policy

At Wimborne Square, we are committed to delivering your orders safely and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

1. Shipping Locations

We currently offer shipping within the United Kingdom only.

At this time, we do not offer international shipping or deliveries outside the United Kingdom.

2. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or UK public holidays. Once your order has been processed and dispatched, you will receive a shipping confirmation.

3. Shipping & Delivery Time

Our estimated delivery timeframe is:

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Please note that delivery times are estimates and may occasionally vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review your order total carefully before confirming your payment.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided where available.

You can use the tracking details to follow your shipment and monitor its delivery progress.

6. Delayed or Missing Orders

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur.

If your order has not arrived within 8 business days after purchase, please contact our customer support team. We will do our best to investigate and assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please contact us as soon as possible if you notice an error in your delivery address. We cannot guarantee that address changes can be made after an order has been processed or dispatched.

8. Contact Information

If you have any questions about our shipping policy or need assistance with a delivery, please contact us:

Name: Wimborne Square
Gmail: support@wimbornesquare.shop
Phone: +441202722917
Address: The Square Wimborne Minster, Wimborne BH21 1JA, United Kingdom

Thank You for Shopping with Wimborne Square!

We appreciate your trust and support. Our goal is to make every shopping experience simple, convenient, and enjoyable.

Wimborne Square – Comfort and Care for Every Paw.